All Business Types
Hotels & Tourism

Travel Agency

Travel agency with package management, supplier bookings, customer itineraries, visa tracking, and commission management

7 modules included
1 pre-built roles
Free to start

Included Modules

All free

Everything you need to run a Travel Agency, ready to go.

Cash Register

Cash register operations, shifts, and cash counts

Free

Customers

Customer management with CRM features, lifecycle tracking, tags, …

Free

Inventory

Stock management, movements, and inventory counts

Free

Invoicing

Create and manage invoices, credit notes, and billing

Free

Quotes

Create and manage quotes, proposals and budgets

Free

Sales

Universal sales engine — transactions, payments, and reporting

Free

Tax Management

Tax rates, calculations and reporting

Free

Pre-built Roles

1

Role templates for a Travel Agency. Assign them to employees during setup.

Travel Agent

customers.* quotes.* invoicing.* contracts.view_*

Setup Guide

AI Assistant

Step-by-step commands to configure your Travel Agency hub in minutes.

Setup Guide: Travel Agency

Configure your Travel Agency hub from scratch using the ERPlora AI Assistant. All commands below are sent to the Assistant at /m/assistant/.


Step 1 — Describe your business

Send this as your first message to the AI Assistant:

Hi! I have a travel agency in Dublin. It's called "Horizon Travel Agency". We sell holiday packages, flights, hotels, and cruises. We work with IATA and ATOL. We manage personalised travel quotes and supplier commissions. I need to set up the full system.

The assistant will detect your business type and install the right modules. The hub will restart (1-2 min).


Step 2 — Configure everything

After restart, send this complete configuration message:

Perfect, modules are installed. Please configure everything:

- Business info: name "Horizon Travel Agency Ltd", address "34 Grafton Street, Dublin 2, D02 XY34", VAT number IE0123456T, phone 01 523 4567, email info@horizontravel.ie
- VAT: 23% not included in agency fees. Travel packages: Tour Operators Margin Scheme (TOMS) applies
- Payment methods: card, bank transfer, financing
- Employees:
  - Isabel Cano (Travel Agent, PIN 1234)

Execute everything without asking further questions.

Modules installed

Module Purpose
cash_register Deposits and on-site payments
customers Client database with travel history and preferences
inventory Travel package catalogue and availability
invoicing Issue travel invoices under TOMS regime
quotes Custom travel quote creation with itineraries
sales Package and component sales
tax Tax configuration — TOMS for travel packages

Roles

Role Key permissions
Travel Agent customers, quotes, invoicing, view-only contracts

Typical use cases

  • Create personalised travel quotes with flight, hotel, and activities
  • Manage visa tracking and customer documentation follow-up
  • Track commissions received from suppliers on each sale
  • Invoice under the Tour Operators Margin Scheme (TOMS)

Notes

Tourism sector — travel agencies typically invoice under the Tour Operators Margin Scheme (TOMS) where VAT is calculated on the margin (selling price minus cost of the trip), not on the total price. Package holidays are subject to the EU Package Travel Directive, giving customers the right to a full refund if substantial changes are made. Travel agencies must hold all required licences and financial protection bonds (e.g. ATOL in the UK/Ireland).

Start your Travel Agency with ERPlora

Create your free account and set up your business in minutes using the AI Assistant. No technical knowledge needed.

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