Tour Operator
Tour operator with activity catalog, group bookings, guides management, transport coordination, and multi-language support
Included Modules
All freeEverything you need to run a Tour Operator, ready to go.
Cash Register
Cash register operations, shifts, and cash counts
Customers
Customer management with CRM features, lifecycle tracking, tags, …
Inventory
Stock management, movements, and inventory counts
Invoicing
Create and manage invoices, credit notes, and billing
Online Booking
Public online appointment booking page for customers
Reservations
Table and resource reservations with calendar view
Sales
Universal sales engine — transactions, payments, and reporting
Tax Management
Tax rates, calculations and reporting
Pre-built Roles
2Role templates for a Tour Operator. Assign them to employees during setup.
Sales Representative
Tour Guide
Setup Guide
AI AssistantStep-by-step commands to configure your Tour Operator hub in minutes.
Setup Guide: Tour Operator
Configure your Tour Operator hub from scratch using the ERPlora AI Assistant. All commands below are sent to the Assistant at
/m/assistant/.
Step 1 — Describe your business
Send this as your first message to the AI Assistant:
Hi! I have an active tourism company in Innsbruck. It's called "Alpine Adventures Tours". We organise hikes, cycling tours, via ferrata, and adventure activities. We manage group and individual bookings with our own guides. I need to set up the full system.
The assistant will detect your business type and install the right modules. The hub will restart (1-2 min).
Step 2 — Configure everything
After restart, send this complete configuration message:
Perfect, modules are installed. Please configure everything:
- Business info: name "Alpine Adventures Tours GmbH", address "56 Herzog-Friedrich-Strasse, 6020 Innsbruck", VAT number ATU67890123, phone 0512 012 345, email bookings@alpineadventures.at
- VAT: 10% included in prices. Classes: Reduced Rate (10%) for tourist and leisure activities
- Payment methods: card, bank transfer, online payment
- Employees:
- Albert Jennings (Sales Representative, PIN 1234)
- Laura Fischer (Tour Guide, PIN 5678)
- Activities:
- Full-day mountain hike (€35/person), Mountain biking tour (€45/person), Beginner climbing (€40/person), Guided city walk (€25/person), Private 4WD tour (€120/group), Nature photography walk (€38/person), Alpine lake kayaking (€42/person)
Execute everything without asking further questions.
Modules installed
| Module | Purpose |
|---|---|
| cash_register | On-site payments and deposits |
| customers | Client database with group booking history |
| inventory | Equipment and material inventory (bikes, harnesses, etc.) |
| invoicing | Issue vouchers, invoices, and group billing |
| online_booking | Online booking with activity calendar |
| reservations | Group and individual reservation management |
| sales | Activity booking sales |
| tax | Tax configuration — reduced rate for tourist activities |
Roles
| Role | Key permissions |
|---|---|
| Sales Representative | quotes, customers, reservations, view-only invoicing |
| Tour Guide | view-only reservations, view-only customers, tasks |
Typical use cases
- Manage activity bookings with an availability calendar per activity
- Control maximum capacity per activity to avoid overbooking
- Assign guides to each excursion with group information
- Manage adventure equipment (bikes, harnesses) with status per item
Notes
Tourism sector — reduced VAT rate for tourist activities and leisure services. Active tourism companies must be registered with the relevant regional tourism register. Nature guides must hold an official qualification. Public liability insurance is mandatory to cover accidents during activities. Cancellation due to weather conditions must be covered by the booking policy.
Start your Tour Operator with ERPlora
Create your free account and set up your business in minutes using the AI Assistant. No technical knowledge needed.