All Business Types
Healthcare

Medical Laboratory

Medical laboratory with sample tracking, test catalog, results reporting, patient notifications, and insurance billing

7 modules included
2 pre-built roles
Free to start

Included Modules

All free

Everything you need to run a Medical Laboratory, ready to go.

Cash Register

Cash register operations, shifts, and cash counts

Free

Customers

Customer management with CRM features, lifecycle tracking, tags, …

Free

Inventory

Stock management, movements, and inventory counts

Free

Invoicing

Create and manage invoices, credit notes, and billing

Free

Patient Records

Patient medical records, treatments and prescriptions

Free

Sales

Universal sales engine — transactions, payments, and reporting

Free

Tax Management

Tax rates, calculations and reporting

Free

Pre-built Roles

2

Role templates for a Medical Laboratory. Assign them to employees during setup.

Lab Technician

patient_records.* inventory.*

Receptionist

customers.* sales.* cash_register.*

Setup Guide

AI Assistant

Step-by-step commands to configure your Medical Laboratory hub in minutes.

Setup Guide: Medical Laboratory

Configure your Medical Laboratory hub from scratch using the ERPlora AI Assistant. All commands below are sent to the Assistant at /m/assistant/.


Step 1 — Describe your business

Send this as your first message to the AI Assistant:

Hi! I have a clinical analysis laboratory in Brussels. It's called "BioMed Health Lab". We carry out blood, urine, microbiology, and PCR tests. We see private patients and referrals from doctors. I need to set up the full system.

The assistant will detect your business type and install the right modules. The hub will restart (1-2 min).


Step 2 — Configure everything

After restart, send this complete configuration message:

Perfect, modules are installed. Please configure everything:

- Business info: name "BioMed Health Lab SPRL", address "34 Avenue Louise, 1050 Brussels", VAT number BE0567890123, phone 02 345 6789, email info@biomedlab.be
- VAT: exempt from VAT for clinical analysis services. Medical devices for sale: reduced rate
- Payment methods: cash, card, health insurance (mutualité)
- Employees:
  - Dr. Ignace Blanc (Lab Technician, PIN 1234)
  - Carmen Vega (Receptionist, PIN 5678)
- Services:
  - Basic blood panel (€35), Full blood count (€25), Comprehensive biochemistry (€45), Lipid profile (€20), PSA (€15), Urine culture (€30), PCR Covid/Flu (€40), Stool analysis (€25)

Execute everything without asking further questions.

Modules installed

Module Purpose
cash_register Patient payments at reception
customers Patient database with ID and insurance info
inventory Reagents, consumables, and sample tubes stock
invoicing Issue invoices and insurance billing
patient_records Sample tracking, test requests, and results management
sales Record analysis charges per patient
tax Tax configuration — exempt analysis services

Roles

Role Key permissions
Lab Technician full patient records, full inventory
Receptionist customers, sales, cash register

Typical use cases

  • Record sample intake with barcode and assigned patient
  • Track the status of each test (received, in progress, result available)
  • Notify the patient by email/SMS when results are ready
  • Invoice health insurers with the applicable service codes

Notes

Healthcare sector — clinical analysis services are exempt from VAT (healthcare assistance exemption). Medical devices sold directly (test strips, etc.) are taxed at a reduced rate. Sample and result custody must comply with minimum legal retention periods. Test results are specially protected health data under GDPR. The laboratory must be authorised by the competent health authority.

Start your Medical Laboratory with ERPlora

Create your free account and set up your business in minutes using the AI Assistant. No technical knowledge needed.

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