Hotel
Full-service hotel with room management, reservations, check-in/check-out, housekeeping, restaurant, and billing
Included Modules
All freeEverything you need to run a Hotel, ready to go.
Cash Register
Cash register operations, shifts, and cash counts
Customers
Customer management with CRM features, lifecycle tracking, tags, …
Inventory
Stock management, movements, and inventory counts
Invoicing
Create and manage invoices, credit notes, and billing
Reservations
Table and resource reservations with calendar view
Sales
Universal sales engine — transactions, payments, and reporting
Staff
Staff profiles, schedules, and department management
Tax Management
Tax rates, calculations and reporting
Pre-built Roles
3Role templates for a Hotel. Assign them to employees during setup.
Receptionist
Housekeeper
Manager
Setup Guide
AI AssistantStep-by-step commands to configure your Hotel hub in minutes.
Setup Guide: Hotel
Configure your Hotel hub from scratch using the ERPlora AI Assistant. All commands below are sent to the Assistant at
/m/assistant/.
Step 1 — Describe your business
Send this as your first message to the AI Assistant:
Hi! I have a hotel in Dublin. It's called "The Emerald Hotel". We have 40 rooms, a restaurant, a bar, and room service. We manage reservations, check-in/check-out, housekeeping, and billing. I need to set up the full system.
The assistant will detect your business type and install the right modules. The hub will restart (1-2 min).
Step 2 — Configure everything
After restart, send this complete configuration message:
Perfect, modules are installed. Please configure everything:
- Business info: name "The Emerald Hotel Ltd", address "12 O'Connell Street, Dublin 1, D01 AB34", VAT number IE4567890T, phone 01 234 5678, email reservations@emeraldhotel.ie
- VAT: 9% included in prices for accommodation. Restaurant 9% included. Classes: Reduced Rate (9%)
- Payment methods: card, bank transfer, OTA (Booking.com, Expedia)
- Employees:
- Aoife Brennan (Receptionist, PIN 1234)
- Brigid Walsh (Housekeeper, PIN 5678)
- Conor Kelly (Manager, PIN 9012)
Execute everything without asking further questions.
Modules installed
| Module | Purpose |
|---|---|
| cash_register | Reception and restaurant payments |
| customers | Guest database with stay history and preferences |
| inventory | Hotel supplies, bar, restaurant, and amenities stock |
| invoicing | Comprehensive billing with all hotel charges per stay |
| reservations | Room reservation management and occupancy calendar |
| sales | Restaurant, bar, and extra services sales |
| staff | Housekeeping and reception staff management |
| tax | Tax configuration — reduced rate for accommodation and food |
Roles
| Role | Key permissions |
|---|---|
| Receptionist | reservations, customers, sales, cash register |
| Housekeeper | view-only reservations, tasks |
| Manager | reservations, customers, sales, view reports, view-only staff |
Typical use cases
- Manage room availability by type and date
- Record check-in with ID copy and room assignment
- Accumulate restaurant, bar, and extra charges to the room bill
- Coordinate the housekeeping plan based on the day's check-outs
Notes
Tourism sector — reduced VAT rate for hotel accommodation and restaurant services. Guest registration with identity document is mandatory. A tourist tax applies in many cities and must be itemised on the invoice. Channel manager integration allows syncing availability with Booking.com, Expedia, and other platforms.
Start your Hotel with ERPlora
Create your free account and set up your business in minutes using the AI Assistant. No technical knowledge needed.