Food Delivery
Ghost kitchen or delivery-only food business with online ordering, delivery routes, and multi-platform integration
Included Modules
All freeEverything you need to run a Food Delivery, ready to go.
Cash Register
Cash register operations, shifts, and cash counts
Customers
Customer management with CRM features, lifecycle tracking, tags, …
Inventory
Stock management, movements, and inventory counts
Invoicing
Create and manage invoices, credit notes, and billing
Kitchen Display
Kitchen display system for order preparation and tracking
Orders
Multi-channel order management for commercial sales
Sales
Universal sales engine — transactions, payments, and reporting
Tax Management
Tax rates, calculations and reporting
Pre-built Roles
2Role templates for a Food Delivery. Assign them to employees during setup.
Kitchen Manager
Delivery Driver
Setup Guide
AI AssistantStep-by-step commands to configure your Food Delivery hub in minutes.
Setup Guide: Food Delivery
Configure your Food Delivery hub from scratch using the ERPlora AI Assistant. All commands below are sent to the Assistant at
/m/assistant/.
Step 1 — Describe your business
Send this as your first message to the AI Assistant:
Hi! I have a ghost kitchen for food delivery in London. It's called "Ghost Kitchen Flavour". We cook and deliver burgers, bowls, and wraps. We only sell by delivery — no dine-in. We manage orders from multiple platforms. I need to set up the full system.
The assistant will detect your business type and install the right modules. The hub will restart (1-2 min).
Step 2 — Configure everything
After restart, send this complete configuration message:
Perfect, modules are installed. Please configure everything:
- Business info: name "Ghost Kitchen Flavour Ltd", address "Unit 7, Wembley Industrial Estate, London HA9 8DB", VAT number GB567890123, phone 020 5678 9012, email kitchen@ghostkitchenflavour.co.uk
- VAT: 20% included in prices. Classes: Standard Rate (20%) for prepared food delivery
- Payment methods: online payment, card
- Employees:
- Mohammed Ali (Kitchen Manager, PIN 1234)
- Sylvia Green (Delivery Driver, PIN 5678)
- Products:
- Classic burger (€8.50), Double cheese burger (€11.50), Chicken bowl (€9.50), Veggie wrap (€8.00), Fries (€3.00), Burger + fries + drink combo (€13.50), Caesar salad (€7.50)
Execute everything without asking further questions.
Modules installed
| Module | Purpose |
|---|---|
| cash_register | Internal payments and accounting |
| customers | Customer database for order history and loyalty |
| inventory | Ingredient and packaging stock management |
| invoicing | Issue invoices per order or consolidated billing |
| kitchen | Kitchen Display System for order queue management |
| orders | Multi-platform order management and dispatch |
| sales | Record all sales across channels |
| tax | Tax configuration — standard rate for delivery food |
Roles
| Role | Key permissions |
|---|---|
| Kitchen Manager | kitchen, orders, view-only inventory |
| Delivery Driver | view-only orders, shipping |
Typical use cases
- Centralise orders from multiple platforms (Deliveroo, Uber Eats) on a single screen
- Manage the kitchen queue with preparation times per order
- Assign orders to own delivery drivers with route tracking
- Control ingredient stock with minimum stock alerts
Notes
Hospitality sector — applicable VAT rate for prepared food delivered to customers. Ghost kitchens operate without a dining area, which reduces fixed costs. Multi-channel management (several delivery apps) requires a unified kitchen screen to avoid missing orders. Packaging is a relevant cost to track in inventory.
Start your Food Delivery with ERPlora
Create your free account and set up your business in minutes using the AI Assistant. No technical knowledge needed.