Clinic / Medical Center
Medical clinic with patient records, appointment scheduling, doctor management, prescriptions, and insurance billing
Included Modules
All freeEverything you need to run a Clinic / Medical Center, ready to go.
Appointments
Schedule and manage client appointments and availability
Cash Register
Cash register operations, shifts, and cash counts
Customers
Customer management with CRM features, lifecycle tracking, tags, …
Inventory
Stock management, movements, and inventory counts
Invoicing
Create and manage invoices, credit notes, and billing
Online Booking
Public online appointment booking page for customers
Patient Records
Patient medical records, treatments and prescriptions
Sales
Universal sales engine — transactions, payments, and reporting
Tax Management
Tax rates, calculations and reporting
Pre-built Roles
3Role templates for a Clinic / Medical Center. Assign them to employees during setup.
Doctor
Receptionist
Nurse
Setup Guide
AI AssistantStep-by-step commands to configure your Clinic / Medical Center hub in minutes.
Setup Guide: Clinic / Medical Center
Configure your Clinic / Medical Center hub from scratch using the ERPlora AI Assistant. All commands below are sent to the Assistant at
/m/assistant/.
Step 1 — Describe your business
Send this as your first message to the AI Assistant:
Hi! I have a private medical clinic in Vienna. It's called "Vienna Health Clinic". We offer general medicine, gynaecology, and orthopaedics consultations. We have electronic patient records, appointment management, and patient billing. I need to set up the full system.
The assistant will detect your business type and install the right modules. The hub will restart (1-2 min).
Step 2 — Configure everything
After restart, send this complete configuration message:
Perfect, modules are installed. Please configure everything:
- Business info: name "Vienna Health Clinic GmbH", address "22 Währinger Strasse, 1090 Vienna", VAT number ATU12345678, phone 01 456 7890, email info@viennahealthclinic.at
- VAT: exempt from VAT for medical services. Medical supplies for sale: reduced rate depending on product
- Payment methods: cash, card, health insurance (private)
- Employees:
- Dr. Josef Huber (Doctor, PIN 1234)
- Maria Weiss (Receptionist, PIN 5678)
- Anna Klein (Nurse, PIN 9012)
- Services:
- General medicine consultation (€50), Gynaecology consultation (€65), Orthopaedics consultation (€60), ECG (€35), Basic blood test (€45), Abdominal ultrasound (€55), Full medical check-up (€120)
Execute everything without asking further questions.
Modules installed
| Module | Purpose |
|---|---|
| appointments | Multi-doctor appointment scheduling with specialty and room |
| cash_register | Patient payments at reception |
| customers | Patient database with contact and insurance info |
| inventory | Medical supplies and consumables stock |
| invoicing | Issue invoices and insurance billing documents |
| online_booking | Online appointment booking for patients |
| patient_records | Electronic health records (EHR) with clinical history |
| sales | Record medical service charges |
| tax | Tax configuration — exempt medical services, reduced for supplies |
Roles
| Role | Key permissions |
|---|---|
| Doctor | full patient records, appointments, view-only patients |
| Receptionist | appointments, customers, sales, cash register |
| Nurse | view patient records, appointments, view-only inventory |
Typical use cases
- Manage appointment schedules per doctor and specialty with automatic confirmation
- Record patient clinical history with progress notes per visit
- Bill private health insurers with the correct service codes
- Manage medical supply and consumables stock
Notes
Healthcare sector — medical services are exempt from VAT (healthcare assistance exemption). Medical products sold over the counter (bandages, orthopaedic materials) may be taxed at a reduced rate. Electronic health records must comply with data protection regulations. Patient record access is restricted by role.
Start your Clinic / Medical Center with ERPlora
Create your free account and set up your business in minutes using the AI Assistant. No technical knowledge needed.